There is a specific, quiet panic that sets in when a critical Internal Ops automation fails halfway through. I’m thinking specifically of employee offboarding. Your workflow successfully archives the... Read More

We often make the mistake of assuming that if we build a robust, compliant process, our colleagues will naturally follow it. In the context of financial operations—specifically expense reporting and ... Read More

I have often found myself in the “builder’s trap.” I discover a new API endpoint or a clever workaround in Make, and I immediately start assembling the workflow. It is exciting to see the data flow f... Read More

We have been taught that the standard way to interact with a database is CRUD: Create, Read, Update, Delete. For software engineers building consumer apps, this makes sense. But for Data Analysts and... Read More

We often talk about Sales Ops as a discipline of data and process, but in reality, it is largely a discipline of psychology. The most robust revenue engine fails if the inputs are missing. And usuall... Read More